The CRM Consultant

Free advice to help you get the most from your CRM system and to grow your business.

My #1 Recommended CRM System

Pipedrive is a sales-focused CRM that uses AI to automate repetitive tasks and manage leads and sales.

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  • Welcome to Pipedrive – Video

    Read more here.

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    Welcome to Pipedrive – Video
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    How To Hide The Row Index Column In CRM Analytics

    So you’ve created a fabulous Values Table in CRM Analytics within a Lens or Widget, but you can’t get rid of the annoying index column (Row Index Column) on…

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  • Adding A Utility Bar To Lightning Pages

    The Utility Bar is a very simple tool that can be added to the bottom of Salesforce Lightning pages to highlight useful tools and links. And it only takes…

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  • What Is The Salesforce Waffle?

    Towards the top-left corner of every Salesforce page, you’ll see this icon: What do you call this thing? This icon is actually called the App Launcher, see below. Click…

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  • This Is PROPER() Good In Excel

    In this blog post, we’ll take a look at the PROPER function in Excel, which is guaranteed to save you time and effort when handling text data. The PROPER…

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    Use EDATE() To Add (Or Remove) Months To A Date

    I only recently found out about the EDATE() function in Excel and I love it. I wish I’d known about it long before now. It’s nice and simple to…

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  • How to use Flash Fill

    What did we do before Excel offered Flash Fill? I can’t quite recall but I do remember it involved lots of Find, Left, Right and other formulas. Don’t know…

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    How to use Flash Fill
  • Conditional Formatting

    One of the simplest and most effective functions of Excel is Conditional Formatting. Data can become much more easily understood in a few clicks. What is conditional formatting? It’s…

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  • SEARCH or FIND in Excel?

    The =SEARCH and =FIND functionality in Excel may sound very similar, and they are. I use =SEARCH when I’m trying to find text regardless of case i.e. upper case…

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    SEARCH or FIND in Excel?
  • How to calculate Age from D.O.B in Excel

    There are a number of ways to use formulae to calculate a person’s Age from their Date of Birth (D.O.B.) in Excel but I just want to share my…

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    How to calculate Age from D.O.B in Excel
  • How to use Stock Data Types

    If you are looking to analyse stocks and shares in Excel then take a look at the Stock Data Type available in Excel 365. I wish this had existed…

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