Freshsales is a cloud-based CRM software that helps sales teams manage their leads, contacts, deals, and accounts. It is developed by Freshworks, a company that offers a suite of products for customer engagement and support.
Freshsales offers a range of features to help salespeople work more efficiently and effectively. Some of the key features include:
- AI-powered lead scoring that ranks leads based on their behavior and profile
- Email tracking that notifies sales reps when their emails are opened, clicked, or bounced
- Built-in phone and chat that allow sales reps to communicate with prospects and customers from within the CRM
- Workflow automation that triggers actions based on predefined rules and conditions
- Reports and dashboards that provide insights into sales performance and trends
- Mobile app that enables sales reps to access and update data on the go
One of the main advantages of Freshsales is its ease of use. The interface is intuitive and user-friendly, with drag-and-drop functionality and customizable views. Users can also integrate Freshsales with other Freshworks products, such as Freshdesk, Freshchat, and Freshmarketer, as well as third-party apps like Gmail, Outlook, Slack, and Zapier.
Another benefit of Freshsales is its affordability. Freshsales offers four pricing plans: Sprout (free), Blossom ($12 per user per month), Garden ($25 per user per month), and Estate ($49 per user per month). The free plan includes unlimited users and contacts, lead management, email integration, and basic reporting. The paid plans offer more advanced features, such as lead scoring, phone and chat, workflow automation, and multiple pipelines.
In summary, Freshsales is a CRM software that can help sales teams streamline their processes and improve their results. It is suitable for small and medium-sized businesses that are looking for a simple and affordable CRM solution. Freshsales has a high customer satisfaction rating and a positive reputation in the market.
Leave a Reply